Legal
Terms of Service
Services Provided
VaultPoint operates as a premium, outsourced compliance agency. Client engages VaultPoint to manage subcontractor document collection, Optical Character Recognition (OCR) data verification, and compliance tracking. VaultPoint provides the service utilizing proprietary technology and dedicated desk personnel.
Flat-Fee Subscription
Services are billed on a month-to-month, flat-fee basis. Client authorizes VaultPoint (via its payment processor, Stripe) to automatically charge the payment method on file each month. Client may cancel at any time prior to the next billing cycle by emailing support@vaultpoint.io. No partial month refunds are provided.
The Guarantee & Onboarding Buffer
Company provides a thirty (30) day onboarding and data-verification period starting from the date of initial payment. The Pay-App Protection Guarantee shall only become active after the expiration of this 30-day window, or upon written confirmation from VaultPoint that the initial compliance roster has been fully verified and locked. VaultPoint is not liable for any historical documentation errors, preexisting vendor lapses, or payment delays occurring during the initial 30-day onboarding period.
Limitation of Liability
To the maximum extent permitted by law, VaultPoint's total liability arising out of or related to this agreement, whether in contract, tort, or otherwise, shall not exceed the total amount of fees paid by the Client to VaultPoint during the two (2) months immediately preceding the event giving rise to the claim. VaultPoint is not liable for indirect, incidental, or consequential damages, including lost profits or delayed project timelines, beyond the scope of the explicit Pay-App Protection Guarantee.
Client Responsibilities
Client is responsible for providing accurate and complete vendor contact information via the secure intake protocol. VaultPoint cannot be held liable for compliance failures resulting from intentionally falsified documents provided by subcontractors, or incorrect contact information provided by the Client.
Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.